Breaking Down the Corporate Legal Conundrum: Should You Hire a Legal Operations Professional

As the corporate world continues to evolve, companies are constantly seeking ways to improve efficiency and reduce costs. One area that often receives less attention is the legal department, a crucial component of any business. Traditionally, legal departments have relied heavily on manual processes and outside counsel, which can be costly and time-consuming. However, the emergence of legal operations as a distinct field has provided an opportunity for companies to rethink their approach to managing legal work. A legal operations professional specializes in streamlining legal workflows, often through the use of technology. But is hiring such a professional the right move for your company? This post explores the pros and cons of bringing a legal operations professional onboard.


  1. Efficiency and Cost Savings: A legal operations professional can streamline the corporate legal department’s workflow by identifying inefficiencies and implementing technology solutions. This could result in significant cost savings over time, as it may reduce the need for outside counsel and increase the speed at which legal tasks are completed.
  2. Strategic Decision-Making: Legal operations professionals often have a big-picture view of the company’s legal needs and can assist in strategic decision-making. They can also provide valuable data-driven insights to guide the company’s legal strategy.
  3. Risk Management: These professionals are well-versed in identifying and mitigating legal risks. By developing more systematic and technology-driven processes, they can help the company avoid potential legal pitfalls, reducing the likelihood of costly litigation.
  4. Compliance: As regulations continue to evolve, keeping up with compliance can be a major challenge for businesses. A legal operations professional can implement systems to ensure the company remains compliant with all relevant laws and regulations.


  1. Initial Costs: Hiring a legal operations professional and implementing new technology can involve significant upfront costs. The company would need to consider if it has the necessary budget for this investment.
  2. Resistance to Change: Implementing new technology and processes may face resistance from the existing legal team or other employees. This could potentially slow down the adoption and effectiveness of the new systems.
  3. Training and Adaptation: Training staff to use new technologies or follow new processes can be time-consuming and may temporarily disrupt workflows.
  4. Dependency: If the legal operations professional leaves the company, it might create a void that could be difficult to fill, especially if they were the primary person responsible for maintaining and operating the new systems.

In conclusion, hiring a legal operations professional can provide significant benefits to a company in terms of efficiency, cost savings, risk management, and compliance. However, it’s important to consider the potential challenges, including initial costs, resistance to change, training needs, and the risk of becoming too dependent on one person. The decision should be based on a careful evaluation of these factors in the context of the company’s specific needs and resources.